1. Information We Collect
Information you provide:
- Name, email, phone number
- Business name and service details
- Scheduling rules, scripts, preferences
- Responses entered into onboarding tools or AI assistants
Information processed through Services:
- Calls, texts, voicemails, chats
- Lead and appointment details
- AI configuration data and workflows
Automatically collected:
- Browser and device data
- Usage and traffic analytics
- Approximate location via IP
2. How We Use Information
- Operate and improve CrewMotive Services
- Configure AI voice and chat agents
- Route calls, book appointments, follow up
- Provide support and service updates
- Analyze reliability and performance
4. AI Platforms & Integrations
CrewMotive uses third-party AI providers and integrations to deliver Services. Prompts, configuration data, and outputs may be processed solely to operate and support your account.
Third-party tools are governed by their own privacy policies. We do not permit unrelated advertising or resale of your data.
5. Data Retention & Security
We retain information only as long as necessary to provide Services, comply with legal obligations, and enforce agreements. We use reasonable safeguards, but no system is 100% secure.
6. Your Choices
CrewMotive customers may request updates to their account information. End users interacting with a business using CrewMotive should contact that business directly.
7. Contact Us
CrewMotive
Email: [email protected]
