Privacy Policy

1 Information We Collect

Information you provide:

• Name, email, phone number
• Business name and service details
• Scheduling rules, scripts, and preferences
• Responses entered into onboarding tools or AI assistants

Information processed through Services:

• Calls, texts, voicemails, and chats
• Lead and appointment details
• AI configuration data and workflows

Automatically collected:

• Browser and device data
• Usage and traffic analytics
• Approximate location via IP

2 How We Use Information

• Operate and improve CrewMotive Services
• Configure AI voice and chat agents
• Route calls, book appointments, and follow up on leads
• Provide support and service updates
• Analyze reliability and performance

3 How We Share Information

We do not sell your personal information. We may share information:

• With service providers needed to operate the platform
• With business customers using CrewMotive for their leads
• When required for legal or safety reasons

4 AI Platforms & Integrations

CrewMotive uses third-party AI providers and integrations to deliver Services. Prompts, configuration data, and outputs may be processed solely to operate and support your account. Third-party tools are governed by their own privacy policies. We do not permit unrelated advertising or resale of your data.

5 Data Retention & Security

We retain information only as long as necessary to provide Services, comply with legal obligations, and enforce agreements. We use reasonable safeguards to protect your data, but no system is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account.

6 Your Choices

CrewMotive customers may request updates to their account information at any time by contacting us directly. End users interacting with a business using CrewMotive (for example, as a customer of a contractor) should contact that business directly regarding their data.

7 Contact Us

CrewMotive
Email: [email protected]

This Privacy Policy is provided for informational purposes and does not constitute legal advice. For guidance specific to your business, consult a qualified attorney.