CrewMotive Support | Help for Contractors
Support

Need Help With CrewMotive?

If you’re a CrewMotive customer and something isn’t working the way it should, you’re in the right place. We’ll help you get your AI Front Office, call flows, and booking automations running smooth again.

No ticket portals. No mystery. Just clear help from a real person when you need it.

How to reach support

Current CrewMotive Customers

If you’re already using CrewMotive, use one of these options so we can help you as fast as possible:

📞 Call Support: Best for urgent issues
✉️ Email Support: [email protected]
📝 Submit a Support Request:
Use the form on this page to tell us what’s going on. Include as much detail as you can, and we’ll follow up by phone, text, or email.

Typical response time: within one business day during normal hours.

Support request form

Tell Us What You Need Help With

What we can help with

Most support requests fall into a few simple buckets. If you’re not sure which one you’re in, don’t worry—just explain what’s happening in your own words.

My AI agent isn’t answering or booking correctly.

We’ll review your call flow, booking rules, and knowledge base to make sure the AI is responding clearly, capturing the right details, and offering realistic appointment times.

Calls or texts aren’t showing up where I expect.

We’ll help track down routing issues, missed call text-back problems, or forwarding settings so leads aren’t slipping through the cracks.

Something changed and it broke my process.

If you updated an offer, calendar, or pipeline and things stopped working like before, we’ll help reconnect the dots so everything runs like it should.

I need to update my scripts, offers, or Playbook setup.

When your business changes, your AI should change with it. We’ll help adjust your messaging and settings so your Front Office keeps matching how you really operate today.

Not a customer yet but want to see how CrewMotive works? Book a live demo here and we’ll walk you through the system.

© Copyright 2025. CrewMotive. All Rights Reserved.

CrewMotive provides an AI Front Office system for Handyman and Doors & Windows companies everywhere. Our AI receptionist answers every call instantly, handles customer text messages, books jobs directly on your calendar, and increases your 5-star Google reviews. CrewMotive helps home-service businesses stop missing calls, improve response times, and automate their customer communication without hiring office staff. We proudly serve Handyman, Doors and Windows, HVAC, Plumbing, Electrical, Roofing, Landscaping, and other service pros World Wide!